ISO Policy

At Axis Technology Resources (M) Sdn Bhd, we recognize the power of social media in shaping our brand, engaging with our stakeholders, and driving communication. As such, we have established a Social Media Policy that governs how our employees, representatives, and affiliates use social media both professionally and personally, to ensure consistent and responsible representation of our company.

Purpose of the Policy

The purpose of this Social Media Policy is to provide clear guidelines to our employees on how to engage in social media platforms while maintaining the integrity, reputation, and security of Axis Technology Resources (M) Sdn Bhd. This policy helps ensure that online communication is aligned with our core values, ethical standards, and legal obligations.

Scope

This policy applies to all employees, contractors, and anyone representing Axis Technology Resources (M) Sdn Bhd on social media platforms. It covers all social media activities, including but not limited to Facebook, Twitter, LinkedIn, Instagram, YouTube, blogs, and any other platform used for public communication.

Guidelines for Personal Social Media Use

1. Be Transparent: If you mention Axis Technology Resources (M) Sdn Bhd or share work-related content on your personal social media, you must clearly state that your opinions are your own and do not reflect the views of the company.
2. Respect Privacy and Confidentiality: Do not share confidential or proprietary information about Axis Technology Resources (M) Sdn Bhd, its employees, partners, clients, or any sensitive company data.
3. Maintain Professionalism: Even when using social media for personal purposes, employees are expected to act with respect and professionalism, keeping in mind that online conduct reflects on the company’s image.
4. Be Mindful of Content: Avoid posting content that is discriminatory, offensive, or harmful to the company’s image. Always think twice before posting, and be aware that posts can be shared or saved indefinitely.

Guidelines for Official Social Media Use

1. Authorized Personnel: Only designated personnel or departments are authorized to represent Axis Technology Resources (M) Sdn Bhd on official social media channels.
2. Brand Consistency: Ensure that all communications reflect the company’s values, tone of voice, and branding guidelines. Content should be professional, clear, and aligned with our company mission.
3. Accuracy: Always verify information before posting. Misleading or inaccurate content can damage the company’s reputation and credibility.
4. Engagement: Encourage respectful and constructive conversations on social media. Respond to inquiries and comments in a timely manner, but always in a manner that upholds the company’s values.
5. Compliance with Laws and Regulations: Ensure all social media activities comply with relevant local, national, and international laws, including intellectual property rights, data protection, and privacy laws.

Prohibited Activities

1. Harassment and Discrimination: Any posts or comments that involve harassment, discrimination, or hate speech will not be tolerated.
2. Misrepresentation: Do not misrepresent your association with Axis Technology Resources (M) Sdn Bhd or the company’s stance on issues.
3. Personal Gain: Do not use social media to promote personal businesses or solicit personal services that could create a conflict of interest.
4. Inappropriate Content: Posting content that is obscene, offensive, or illegal, including pirated material or copyrighted content without proper authorization, is strictly prohibited.

Confidentiality and Data Protection

Employees are reminded that they are prohibited from sharing confidential information related to clients, projects, or internal business affairs on social media. Breaching confidentiality can result in disciplinary actions, including termination.

Monitoring and Enforcement

Axis Technology Resources (M) Sdn Bhd reserves the right to monitor all official social media accounts and any public online activity that could be linked to the company. Any violations of this policy may result in disciplinary action, including warnings, suspension, or termination of employment, depending on the severity of the breach.

Reporting Violations

If you become aware of a violation of this policy, please report it immediately to the Human Resources department or the designated Social Media Manager. We are committed to addressing any concerns promptly and professionally.

Policy Updates

This Social Media Policy may be updated from time to time. Any changes will be communicated to all employees, and updated versions will be made available on the company’s intranet.

By adhering to this policy, we can maintain a positive and professional social media presence that reflects the values of Axis Technology Resources (M) Sdn Bhd and promotes a safe and respectful online community.